Frequently Asked Questions (FAQs)

Below are the most common questions we receive from building owners, strata managers, facility managers, developers, and business operators.

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Routine servicing identifies minor defects early, reduces breakdown risk, supports certification, and helps avoid costly repairs and compliance penalties.

Yes. In New South Wales, Class 2 to Class 9 buildings must submit an Annual Fire Safety Statement (AFSS) to the local council and Fire and Rescue NSW each year.
Late submission may result in penalty notices, fines, and increased regulatory scrutiny.
It is a compliance document issued at approval stage that lists all essential fire safety measures and the performance standard each must achieve.
No. Proper inspection, testing, and servicing records are required to support certification.
Servicing must be carried out in accordance with the applicable Australian Standard, commonly AS 1851–2012, which sets required inspection intervals.
Any non-compliant measure must be rectified before certification can be issued.

These are fire protection systems listed on the Fire Safety Schedule that must be maintained and certified to a prescribed performance standard.

Yes. Class 2 residential buildings must maintain essential fire safety measures and comply with annual certification requirements.

In some cases, hose reels satisfy Class A protection requirements, but additional extinguishers may still be required for other fire risks.

Selection depends on building classification, hazard type, flammable liquid quantities, electrical risk, and NCC requirements.

Dry systems typically refer to fire detection and alarm systems. Wet systems include hose reels, hydrants, and sprinklers that rely on water supply.

Requirements vary depending on building classification. Residential buildings have specific legislative requirements, while commercial buildings may require integrated detection systems.
Fire services should be considered at design stage to avoid costly redesign and approval delays.

Relocating essential fire safety measures may require approval if it affects compliance or travel distance requirements.

Inspections typically include visual checks, operational testing, verification against the Fire Safety Schedule, and identification of defects.

Drill frequency depends on building type and risk profile. AS 3745–2010 recommends regular testing of emergency procedures.

Yes. Under Work Health and Safety legislation, employers must provide appropriate emergency procedures and training.
Training covers emergency roles, evacuation coordination, communication procedures, and liaison with emergency services in accordance with AS 3745–2010.
Technicians should be competent, properly trained, and where applicable hold recognised industry accreditations.
Non-compliance may result in fines, enforcement notices, insurance complications, and increased legal liability.

GENERAL FIRE SAFETY SERVICES

We provide complete fire safety services including design, supply, installation, testing, certification and maintenance of fire protection systems across the Sydney metropolitan area.

We also provide the following services:

  • Design and preparation of Emergency Evacuation Plans and procedures.
  • Fire Safety Training.
  • Annual Fire Safety Statement.

Yes. Our operations are focused on servicing clients across the Sydney metropolitan region. In some cases, like preparing Evacuation plans remotely, we can assist client remotely also.

We service residential strata buildings, offices, warehouses, retail shops, industrial facilities, schools, childcare, medical practice and mixed-use developments etc. In summary, basically all commercial buildings (small to medium) and residential strata buildings up to 10-12 units.
Yes. We regularly work with strata managers to maintain fire compliance for apartment buildings.

Yes. We service offices, shopping centres, warehouses and other commercial properties.

Yes. We maintain fire protection systems in warehouses, factories and manufacturing facilities. We also provide different other fire services.

It ensures occupant safety, meets legal obligations and prevents penalties from councils or authorities.

The building owner may face fines, council orders and potential safety risks for occupants.

Yes. We can conduct inspections and provide reports identifying defects and compliance issues. This helps clients achieve their obligation as owner to submit AFSS to council and also with insurance to meet their maintenance obligation, duty of care towards people working or occupying in the building.

Yes. We can repair, upgrade or replace fire systems to bring the building back into compliance.

AFSS (ANNUAL FIRE SAFETY STATEMENT)

An Annual Fire Safety Statement is a legal document confirming that all fire safety measures in a building have been inspected and maintained.
The building owner or owners authorized agent is responsible for submitting AFSS (Annual Fire Safety Statement).

It must be submitted annually before the due date specified on the building’s Fire Safety Schedule. There may be fines levied by council in case of delayed submission. It is important for the building owners to act timely.

It must be submitted to the local council and a copy to be lodged to Fire and Rescue NSW.

Late submissions may attract fines or penalties from the council. This can be avoided by acting on time and sometimes by applying for extension under reasonable grounds.

All fire safety measures listed in the fire safety schedule must be inspected and tested. All inspections are to be carried out as per AS1851.

Yes. We conduct inspections and assist with AFSS documentation.

Hydrants, hose reels, extinguishers, fire detection systems and other listed fire safety measures. For buildings with Performance Solution of Fire Engineering report (FER), they are also listed in the schedule.

Most strata apartment buildings require annual fire safety statements.

No. Proper inspections and testing are mandatory before issuing an AFSS. Also if any defect has been identified, those defects will need to be rectified as well prior to submission of AFSS.

CDC/DA TO OCCUPATION CERTIFICATE

Yes. We assist from CDC or DA stage through installation and certification.
A Complying Development Certificate allows certain developments to proceed without a full development application.
A Development Application is approval granted by council for building development.
A Construction Certificate confirms that building plans meet building codes and regulations.
An Occupation Certificate confirms that the building is safe to occupy.
All systems listed in the Fire Safety Schedule must be installed and operational.
Yes. We work closely with builders and certifiers.
Yes. We install fire systems strictly according to approved designs.
Defects must be rectified before the Occupation Certificate can be issued.

Yes. We test and commission systems before handover.

FIRE SYSTEM DESIGN AND INSTALLATION

Yes. We design systems according to building requirements and Australian Standards.

Dry Fire (Fire Detection system), Fire extinguishers, Emergency Lighting, Illuminated Exit signs, Smoke alarms etc.

Dry fire systems generally include Fire Detection and Alarm System, Fire Extinguishers etc. 

No we don’t but we can assist you in the process.
No we don’t but we can assist you in the process.
Yes. We Design, supply and install compliant fire extinguishers.
Yes. Detection systems are installed in accordance with AS1670.
Yes. Fire indicator panels are installed and commissioned as part of fire detection and alarm systems.
Yes. We only supply equipment that meets Australian Standards.
Yes. We supply equipment for new developments and upgrades.

FIRE EXTINGUISHERS

Dry powder, CO₂, foam, water and wet chemical extinguishers. Basically, we provide all kinds of fire extinguishers to cover the risks stated in NCC/BCA (Building Code of Australia) primarily Class A, B, E and F fires.
CO₂ or dry powder extinguishers.
Foam or dry powder extinguishers.
Wet chemical extinguishers.
Every 6 months according to AS1851.
Yes. They have service life limits.
Yes. Certain extinguishers require pressure testing at set intervals.
Some units can be serviced or recharged depending on condition.
The number depends on building size and fire risk classification.
Yes. Signage is installed to comply with Australian Standards.

FIRE EXTINGUISHER DISPOSAL

No. They must be disposed of through approved recycling processes.

They contain pressurised chemicals that can harm the environment.

Yes. Disposal and recycling costs apply.

Yes. Metal cylinders can often be recycled.

Yes. We remove and replace expired units.

Yes. Disposal records can be provided.

Yes. We handle bulk disposal.

They are depressurised, dismantled and recycled.

It may be included depending on the contract.

It protects the environment and ensures compliance with regulations.

AS1851 TESTING

The Australian Standard for routine servicing of fire protection systems.
Yes. Routine servicing according to AS1851 is now mandatory from February 2026.

Hydrants, hose reels, extinguishers, fire alarms and detection systems and most other fire measures listed in the schedule. The above is just few examples.

Testing intervals range from monthly to yearly depending on the system.

Qualified fire technicians.

Equipment is inspected, tested and documented.

Yes. Detailed reports are issued after inspections.

Testing is planned to minimise disruption.

Yes. After-hours testing can be arranged.

Yes. Service records are kept for compliance.

HIGHER ROUTINE SERVICING

Scheduled inspections required by AS1851.

It involves detailed testing such as pressure testing of hydrant systems.

 

Major inspection and overhaul of fire systems.

Yes. NSW regulations now require these services.

Hydrant systems, hose reels and some extinguishers.

Certain pipework and system components. Also in regards to Dry Fire systems, there will be some works related to detectors/ alarms etc. 

The building may become non-compliant.

It depends on building size and system complexity and also in the scope of work.

Temporary shutdowns may occur during testing.

Yes. Building management is notified in advance.

MAINTENANCE AND ONGOING COMPLIANCE

Yes. We provide ongoing servicing agreements.

Yes. We service systems regardless of who installed them.

A defect report is issued with recommendations.

Yes. We provide repair services.

Yes. Emergency support is available.

Yes. We manage multiple properties across Sydney.

Yes. Industrial facilities are regularly serviced.

Yes. Retail and shopping centres are serviced.

Yes. Reports are issued after inspections.

Yes. We maintain service records for compliance purposes.

TRAINING AND EMERGENCY PLANNING

Yes. We design compliant evacuation diagrams in accordance with AS3745-2010..

A map showing exits, fire equipment and evacuation routes.

Yes, in commercial buildings. Most commonly adapted standard is AS3745-2010.

Yes. Training can be provided for building staff in accordance with AS3745-2010..

Usually annually or as required by workplace policies.

Yes. Training ensures safe use. Training can be provided in accordance with AS3745-2010.

Yes. General fire safety training is available in accordance with AS3745-2010.

Yes. We update diagrams when layouts change in accordance with AS3745-2010.

Yes. We help develop emergency procedures in accordance with AS3745-2010.

Yes. Plans can be created during project completion in accordance with AS3745-2010..

MISCELLANEOUIS FIRE SAFETY QUESTIONS

A Fire Safety Schedule lists all fire safety measures required in a building.

The NCC sets minimum requirements for building safety in Australia.

A Fire Indicator Panel controls and monitors a building’s fire detection system.

It is the automatic transmission of fire alarms to a monitoring centre that can alert the fire brigade.

A hydrant system provides firefighters with access to water during emergencies.

A hose reel allows occupants to control small fires using a continuous water supply.

They help occupants understand evacuation routes and emergency procedures.

You can contact us to arrange a site inspection and receive a detailed quotation.